⚠ A COVID-19 Update from the Canon Service Team

|  We are continuing to thoroughly follow the developments and directives associated with COVID-19 (coronavirus).Learn more about the service measures we have in place.

Canon Printer Offline


Download Driver

Install into your System

Enter Your Model

Canon Printer Offline | Bring it Online from Offline Mode

Printing is not always easy, and you may run into annoying technological obstacles when working on it. Canon Printer Offline Error is one of its many flaws that drives you nuts because it fails to complete a print job.

Canon Printer Offline is a fairly common issue, but it is curable. However, before attempting to switch the Canon printer from offline to online, the first user should be informed of the common root causes of this problem.

Discover the Root Causes of Canon Printer Offline Issues:

A printer might fail for a variety of reasons. However, the user must be informed of the sources of the Canon printer offline error.

  • Connection issue
  • USB cable or frayed wire
  • A printer’s sleep mode
  • The printer is currently in standby mode.
  • The paper-jam issue
  • The paper tray is empty.
  • Internet access is slow.
  • A virus or malware attack
  • Corrupted printer drivers and software
  • Printer drivers no longer support the most recent version of Windows after an update.

How to Troubleshoot Canon Printer Offline Error

There are various efficient ways that may help you resolve the Canon Printer Offline Problem. This blog covers all of the many techniques. As a result, go over each answer one at a time and attempt to solve the problem on your own. Consider the following useful steps:

Step 1: Connect your printer to the internet again using Wi-Fi.

Begin with the basics before venturing out. Reconnect your printer to the wifi network as a result.

  • To begin, ‘Forget’ the router to disconnect it from your printer.
  • Connect it to your printer after that. If you’re using a USB cable, connect both with it.
  • Open the WiFi Wizard Setup window on your touch screen printer and connect through it if you want to connect your wireless printer to your internet network wirelessly.
  • Hold the Wi-Fi button on your printer down until the Wi-Fi light starts blinking.
  • When you’re sure and your printer starts blinking blue, go to your wifi router and press the WPS button.
  • These steps will re-establish your printer’s connection to the internet.

Step 2: Turn off "Use Printer Offline" on your computer

  • Click “Start,” then in the search box, enter “Control Panel.”
  • Then select “Hardware and Sound” from the subcategories.
  • Choose “Devices and Printers” in the pop-up box that appears.
  • Your Canon printer’s context menu should say “View what’s printing.”
  • From the drop-down menu in the top-left corner of the screen, choose “Printer.”
  • Make sure that “Use printer offline” is not chosen. If it is checked, uncheck it and then save your changes.
  • Select “Cancel all documents” after making your adjustments, then reconnect your Canon printer.

Step 3: Restart the spooler on the printer.

Printer Spooler manages all print jobs sent to the printer. Restart the Spooler service to see whether the Canon printer goes offline.

  • Press the Windows and R keys simultaneously.
  • This will open the Run dialogue box; now type services.msc and press the Enter key.
  • The ‘Services’ window will emerge, with a list of Windows services displayed. Click any service and hold down the P key until Printer Spooler is highlighted.
  • By right-clicking on the Printer Spooler, select Properties from the drop-down menu.

To save the changes, select the Stop option under Service status in the General Tab and press OK.

  • The Printer Spooler service will be temporarily suspended. Now go to the printing jobs list and delete them.
  • Navigate to C drive >> Windows >> System32 >> Spool >> PRINTERS in Windows Explorer.
  • A notification seeking permission will now appear on the screen. Continue by clicking the Continue button.
  • Close the window and return to the General page now that a folder has been opened.
  • If necessary, restart the spooler service. Set the spooler’s startup type to Automatic.
  • Restart your computer and try printing again to see if the Canon printer offline issue has been addressed.

Step 4: Download and install the latest recent Canon printer drivers.

If none of the preceding methods work, your printer’s driver is faulty. As a result, you must first uninstall the printer driver before reinstalling it.

The official Canon setup website can be downloaded. Following the download of the required drivers and software, follow the instructions below to successfully reinstall Canon printer drivers.


  • Press the Windows key and R on the keyboard at the same time to open the Run window.
  • Now, in the submenu, navigate to Device Manager >> Print Queues, then right-click on the printer hardware and select Update Driver.
  • “How would you like to find the driver?” the window will now question.
  • Select ‘Browse my computer for driver software’ to proceed.

Frequently Asked Questions

Is your Canon printer consistently claiming that it is offline? If this is the case, your Canon printer must be having a problem. Follow the steps below to revive your Canon printer:

Step 1: Examine the Relationship

  • The first step is to search for a connection.
  • Check the USB cord and any other wires.
  • Make sure your Canon printer is connected to a high-speed internet network.
  • Check the printer’s connection to your computer.
  • You may also connect and disconnect your Canon printer from your computer and wireless network.

Step 2 : Inspect the printer’s hardware.

  • Examine the printer for a paper jam. If this is the case, use the printer handbook to properly resolve it.
  • Your printer may cease working due to a low-ink cartridge.
  • Examine your printer to see if it is in sleep mode.

Step 3: Check the printer software.

  • Devices >> Printers & Scanners is where you’ll find your printer.
  • Select ‘See what’s printing’ from the Printer menu (Windows 7) >> >> Printer Make use of an online printer. Choose Printer Queue >> Printer >> Finish. Finish. Make use of an online printer.
  • To access the printer settings, repeat the preceding steps.
  • To reactivate your Canon printer, delete/cancel all previous printing jobs.

Step 4: Uninstall and reinstall the printer

  • Select Properties from the context menu of your printer.
  • Uninstall should be selected.
  • Navigate to the Canon printer driver installation website and download the necessary drivers.
  • Follow the on-screen instructions to reinstall your printer drivers.


We hope that the steps given above will cure your Canon printer’s offline problem and restore it to service.

If your wireless Canon printer says it is offline, it could be having a problem. The issue is probably causing your printer to stop operating and preventing you from obtaining printouts. Some of the most common causes of a Canon printer going down are as follows:

  • Slack wire or USB cable connection
  • Slowness on the internet
  • Paper jam issue Low-ink
  • The printer may become unusable following a Windows upgrade.
  • Archived printer drivers and software
  • Virus and malware assaults
  • Perhaps your printer has stopped working.
  • Several printing commands are available.

The user must use caution when clearing the paper jam error. Follow the instructions below to remedy a paper jam error:

  • Do not give any additional commands if your printer displays a paper jam error during printing.
  • Now go to the printer and shut it down.
  • Open the printer head door and remove the printer head to resolve the issue.
  • Paper jams are always the result of paper being lodged in the printer head.
  • So, cautiously remove the printer head and the jammed paper.
  • Replace the printer head after cleaning it.
  • Apply the paper and then discard it because it may clog your printer.
  • Restart the printer and repeat the printing command again.

The printer’s internals will be fully reset if you reset it. It will disregard all of your previous settings, such as location, time, and so on. Users must restart everything from setup to connection and wifi connection after executing the printer reset procedure.

Reset buttons are seen on printers.

  • Turn off your printer.
  • Disconnect the power supply cable.
  • Now reconnect the cable.
  • Turn on the printer you want to reset after 30 seconds.
  • On the front of your printer, look for the Reset button.
  • Hold down the button for 10-20 seconds.
  • Your printer’s Attention light will turn on.
  • Now, hold down the Reset Button.
  • The Attention and Ready lights cycle as the product restores factory defaults.


To reset the chip in a cartridge, professional assistance is required. Please study the list below if you are unfamiliar with the phases in inclusion.

Step 1: Invest in a chip resetter.

  • To begin, go to a retail store and get a chip resetter for your printer.
  • A resetter is a little piece of plastic that physically attaches to the printer chip and activates the reset memory functions.

Step 2: Purchase a chip resetter.

  • To begin, go to a store and get a chip resetter for your printer.
  • A resetter is a little plastic device that physically connects to the printer chip and triggers the reset memory functionalities.

Step 3: Put the pin in place.

  • Close all of the resetter’s pins.
  • Different printer models may have minor differences; for example, a printer may feature a button instead of pins.

Step 4: The LED becomes green.

  • Continue to press the cartridge’s pins/button until the LED lamp begins to flicker green.
  • Alternatively, listen for a beep sound to signal that the cartridge has been reset.
  • The procedure could take between 5 and 6 seconds.

Step 5 : Cartridge replacement

  • Replace the ink cartridge in the printer once the operation is complete.
  • You can immediately resume printing because the toner cartridge is now ready for use.
  • If you are still unable to follow the preceding instructions and reset your printer’s chip, seek professional help.